Dr. Kernaghan Webb is an Adjunct Professor at Carleton University's Department of Law and School of Public Policy and Administration, and is an Honorary Lecturer at the University of Dundee's School of Petroleum and Mineral Policy.
He is also Senior Legal Policy Advisor and Chief of Research for the Canadian Office of Consumer Affairs. He holds a Bachelor's, Masters and Doctorate of Law. He has written extensively on regulatory and compliance matters and voluntary codes in the consumer area and in other contexts, as well as on citizen roles in enforcement, the legal regimes for non-governmental organizations, and standards.
Dr. Webb is the project leader within the Office of Consumer Affairs for initiatives concerning voluntary codes and complaints management. At the national level, Dr. Webb is a lead participant in voluntary initiatives concerning the moving industry and consumer e-commerce, and at the international level, on several ISO standards initiatives including those pertaining to internal complaints handling, external dispute resolution, voluntary codes standards, and corporate social responsibility.